Faq
Hotel
What time can I check-in on the day of arrival?
We guarantee that we will vacate the room by 2pm. You will still be able to enjoy the public areas, swimming pools and the entertainment service from the morning.
Are the pools inside or outside the hotel?
The two pools are located outdoors and are available from May 20th (subject to weather conditions).
Can we connect to Wi-Fi?
Yes, you can enjoy free high-speed Wi-Fi service, both in your room and in public areas.
Do you have rooms for travelers with disabilities?
Of course, our rooms are equipped with all the comforts
Is there a parking space in the hotel?
The Hotel is equipped with a private parking space, to keep your car safe and always at your fingertips. The service comes at an extra daily payment
Do you accept animals?
Small/medium size pets are welcome at a cost of €10 per day.
Is it possible to have a cot/crib in the room? At what price?
Yes, cots and cribs are available on request at an extra cost of €10.00.
Beach service and entertainment
Do you have special arrangements with a beach establishment?
Yes, the hotel has an agreement with Lido Bahia del Sol, just 30 meters away from us.
For those who would like a classic beach service, the Lido offers beach umbrellas, sun loungers and games at the beach, such as beach volleyball and table tennis.
For those who would like a classic beach service, the Lido offers beach umbrellas, sun loungers and games at the beach, such as beach volleyball and table tennis.
How’s the beach service organized?
The beach service is designed to offer guests all the comforts of a 4-star hotel to be experienced as a 360-degree holiday marked by an active and sustainable involvement with the surrounding area.
The entertainment service is always provided on the beach.
The entertainment service is always provided on the beach.
Are pool and sea towels provided?
Sea towels are provided for free with change every three days.
Is there a beach entertainment service?
Yes. Lots of playful and recreational activities are organized in the morning for adults and kids.
Is it possible to benefit from a free bike service?
Of course, enquire the reception for renting bikes.
Are there child-friendly areas at the hotel?
Yes, more than one. The hotel provides:
- Mini Club
- The Green Zone, close to the swimming pool
Which age groups will benefit from the entertainment activities?
The Mini Club is open to kids and teens aged between 4 and 14 years.
Experiences
Are there trekking trails in the area?
Yes, Monte San Bartolo (San Bartolo Mount) is very popular among trekking enthusiasts. The sea and the woods all around offer a unique landscape setting.
Are there bicycles available for guests? What types and how much are daily costs?
Yes, we provide a free city bike rental.
Are there any recommended bike routes?
There are many bike routes within easy reach. It is possible to ask for information and maps directly at the reception.
Are there MTB routes in the area? Is it possible to undertake guided excursions?
Monte San Bartolo and the Pesaro hinterland offer many routes for MTB lovers.
Restaurant
How’s your restaurant service organized? What are opening hours?
The meal service is buffet style for both lunch and dinner, with traditional recipes and local ingredients. Meal times are flexible and run from 12:30 to 2pm at lunch and from 7:30 to 9pm for dinner.
Do you cater for special dietary needs?
Yes, gluten-free products are available in our hotel. However, please inform us of your needs before your arrival.
Is it possible to go for seconds at the restaurant?
Yes, you can access our buffet as many times as you wish.
What time is breakfast served?
The buffet breakfast included in the price is served from 7 to 10 am at our restaurant "Rosa dei Venti"
Are high chairs available in the restaurant?
Yes, we have high chairs for the safety of the little ones and parents’ peace of mind
Is it possible to prepare meals for younger kids?
Yes, the baby corner opens before the meal service. At the baby corner it will be possible to find soups, boiled vegetables and bottle warmers.